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privacy

Ardán Audio Limited (Ardán) and its Elevation product division are committed to protecting and respecting your privacy. This Website Privacy Policy (Policy) (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Ardán does not collect personally identifiable information about you (including, but not limited to, your name, address, telephone number, and email address) unless you provide it to us voluntarilyThis Policy applies to all information submitted to Ardán via its website located at www.ardanaudio.com and any information received from product or warranty registration cards, or provided to a customer service representative over the phone (if any). Please read the following carefully to understand Ardán’s view and practices regarding your personal data and how Ardán will treat it.

All personal information that you provide on this website will be kept confidential. Ardán and certain service providers that provide services to Ardán in relation to the website will have access to such information and Ardán will obtain undertakings from such service providers to keep such information confidential. Ardán will not sell, rent, or release your name, e-mail address, or any other personal details to a third party (excluding associated companies of Ardán). We will not disclose any of your personal information unless you authorise us to do so, the law requires it, or to protect the rights or property of Ardán.

We may, however, transfer personal information to a third party in the event of a disposal of all or part of our business as may, in our opinion, be required for an effective transfer of the business. However we will ensure that any such transferees will comply with provisions no less onerous than those of our current privacy policy with regard to your personal data.

At Ardán, we recognise that our clients expect privacy and security for the non-public information they provide to us. If you choose to submit personally identifiable information to us via this website, we will use your information in accordance with this Policy.

What information may Ardán collect from you?

In order to accommodate your product inquiries, delivery and other requests, we may collect and process the following data about you:

We may ask you to submit your first and last name, telephone number, regular mail and email addresses. If you contact us, we may keep a record of that correspondence. Ardán may also ask you to complete surveys that we use for research purposes, although you are not obliged to respond to them. Details of transactions you carry out through our site and of the fulfilment of your orders may also be collected and processed.

Although we may share the above information with affiliates and third party service providers (as further described below), we will not sell or rent your personally identifiable information to non-affiliated third parties.

Do we use cookies and other tracking mechanisms?

When you visit this website, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., google.com) are collected. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. In addition, we may collect information about your browsing behaviour, such as the number of times you have visited the site, the date you visited the site, and the amount of time you spent viewing the site. Cookies are bits of computer code that are placed on your computer and that can be accessed by our computer when you visit this web site. Cookies help us to improve our site and to deliver a better and more personalised service. The cookies that are placed on your computer have unlimited duration. We do not match cookies with your personally identifiable information, nor do we use clear gifs (otherwise known as “web bugs” or “web beacons”).

To whom do we disclose your information?

Subject to applicable law, we and our service providers disclose your personal information: To our affiliates, including our subsidiary companies; to unaffiliated third parties that are under contract to perform services for or on behalf of Ardán, and are required to uphold and maintain Ardán ‘s policies with respect to privacy and the treatment of your personally identifiable information (e.g., vendors maintaining Ardán’s computer databases or performing fulfilment activities for Ardán relating solely to products and services provided by Ardán and its affiliates); and to other persons as required by applicable law or regulation.

How can your information be changed or deleted?

If you believe your information is incorrect or incomplete, please let us know and we will correct or update it promptly. You may contact us by sending an email to info@ardanaudio.com. In order to stop receiving electronic communications from us, you may unsubscribe to our newsletters and other notification services by following the unsubscribe directions included at the end of each email we send.

How will we notify you if this Policy changes?

We will post any material changes to this Policy at least thirty (30) days prior to the changes taking effect. If we do make material changes to this policy, a notice will appear on this website. After the changes take effect, all current and new information will be subject to the terms of the revised Policy.

How do we protect your information and where is it stored?

Ardán maintains physical, electronic, and procedural safeguards to protect your personally identifiable information. Except as described in this Policy, Ardán will not use your personally identifiable information for any other purpose unless we first obtain your express authorisation. Ardán will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the Internet is not completely secure. Although Ardán will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Ardán has received your information, it will use strict procedures and security features to try to prevent unauthorised access. If you have questions concerning this Policy, please contact us via email at info@ardanaudio.com

Last revised as of March 2010